MR
Matthew R

1 reviews | Active since May 2011

23 Apr 2016, 12:36

"SERVICE"

My credit card has been suspended. I have had it for less than a week and it's taken over a month to get. WHAT IS GOING ON????? The service from discovery is the worst service I have ever got, not once has someone phoned me, I have to phone every single day to find out what is going on!!! Nobody has an idea at discovery - should you be offering this service because nothing has gone right since I app**** for the card. Let's see if I finally get a response from sending this message after over a month!

0
Replies (1)
Discovery Bank
Discovery Bank's reply05 May 2016, 10:33
Official

Dear Matthew01

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)

DiscoveryCard