Send funds out and close account

I’m honestly really very angry with Discovery Bank. My account has been locked now for over 3 weeks because of a alleged ********** proof of payment from my account. If there is ***** on my account why would the bank then punish or penalize me in return? This is not the first time I’ve had an incident with discovery bank and each time it happens when I travel. Can they please allow me to move out the funds in that account and then close it for good. This is unacceptable and the gentleman who initially called me never bothered to call me again after this although I called twice after we spoke asking him to call me back.