AG
Anthonie G

1 reviews | Active since Nov 2024

22 Jul 2025, 09:43

Security for you or for me?

Facial recognition - why compulsary? Give people the choice whether they want their head taken together with their phone during a *******. Live updates is another irretation. You are basically forcing me to give you my time when you demand it without compensation? Learn from other banks; it is possible for 2 versions of an app to work at the same time. Other than that, all good. One other suggestion is to opt the client if he/she wants their balance to display in the pop-up notifications; not all of us have that much confidence. See it as another security hazard.:-)

0
Replies (1)
Discovery Bank
Discovery Bank's reply22 Jul 2025, 10:02
Official
Hi Anthonie

We appreciate your feedback.

Due to security reasons clients have an option for identity verification via face recognition or biometrics, this would depend on which options your device allows. This is compulsory as the bank app is our branch.

Should you wish to not receive your live notifications, you can change the app permissions and settings on your device. However please note that you would be liable for any actions that would take place on your account without an update.

Kind regards,
Mpho.