AN
Antoinette N
1 reviews | Active since May 2018
30 Sept 2025, 12:34
SARS payment reversed by Discovery Bank!
How is it possible that my bank can just reverse a payment made to me. When i phoned in to query this i was told that it takes 30 days for feedback on this query which is a ridiculous TAT! This is my money and has caused some of my payments not to go through on my bank account due to this. I have never ever heard of a bank reversing a payment that was made!!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
30 Sept 2025, 12:38Hey Antoinette.
Thank you for contacting us.
We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us.
We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Discovery Bank's reply30 Sept 2025, 12:38
Official
Hey Antoinette.
Thank you for contacting us.
We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us.
We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
AN
Antoinette N's updateReviewer Update
30 Sept 2025, 12:39Thanks Mpho
AN
Antoinette N's update30 Sept 2025, 12:39
Reviewer Update
Thanks Mpho
Discovery Bank's replyOfficial
01 Oct 2025, 10:36Hi Antoinette,
I’ve followed up with the assigned case manager, and the case is still within the designated turnaround time.
The team will provide feedback once the reason for the rejected payment has been confirmed.
Kind regards,
Mpho
I’ve followed up with the assigned case manager, and the case is still within the designated turnaround time.
The team will provide feedback once the reason for the rejected payment has been confirmed.
Kind regards,
Mpho
Discovery Bank's reply01 Oct 2025, 10:36
Official
Hi Antoinette,
I’ve followed up with the assigned case manager, and the case is still within the designated turnaround time.
The team will provide feedback once the reason for the rejected payment has been confirmed.
Kind regards,
Mpho
I’ve followed up with the assigned case manager, and the case is still within the designated turnaround time.
The team will provide feedback once the reason for the rejected payment has been confirmed.
Kind regards,
Mpho