ST
Siyamethemba T

1 reviews | Active since Nov 2014

14 Feb 2024, 10:21

Samukele Mbetsheni

Samukele Mbetsheni,

The only Discovery Bank in this here South Africa according to him... This little boy's tone is extremely misguided. Extremely rude! Every very rude.

I need you to do quality checks on his calls and experience it yourself. On the bigger note, never will I EVER deal with anything Discovery Bank should I have this idiot on the phone line ever again.

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Replies (1)
Discovery Bank
Discovery Bank's reply22 Feb 2024, 13:15
Official
Hi Siyamethemba 

Thank you for reaching out.

This is not great to hear. I sincerely apologies for the experience that you have had with us. This is not how we strive to service our clients. We always want our clients to feel welcome and heard. 

If you require any assistance please do not hesitate to reach out to us and we will be more than happy to assist you further. You can contact us on our toll-free number ***. We are open 24/7. 

Have a good day further.

Kind Regards,
Yuvna