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Himal T

1 reviews | Active since Oct 2021

25 May 2022, 23:47

Same old story

I have been having the same issue I had previously all your agents and your a say contact you but nothing gets done

0
Replies (5)
Discovery Bank
Discovery Bank's reply26 May 2022, 08:33
Official
Hi Himal

Thanks for reaching out. 

Kindly elaborate more on your query so I can assist you efficiently. 

Regards
Andile

Discovery Bank
Discovery Bank's reply26 May 2022, 11:55
Official
Thank you for your response Himal. 

Please advise what information is it that has changed and also DM me your ID number so I can have a look into your account and so the progress of your request

Regards
Andile
Discovery Bank
Discovery Bank's reply27 May 2022, 08:29
Official
Hi Himal

Thanks for your feedback. 

I'll follow up with the relevant team and make sure they call you today. 

Regards
Andile
Discovery Bank
Discovery Bank's reply27 May 2022, 10:33
Official
Hi Himal

Thanks for getting back to me. 

Your OTP settings have been updated to the correct number. 

You usually have to change your details on the Discovery Bank app but because you are unable to login, I'll ask our technical team to do that for you.

Once it's done you will be able to login to your Discovery Bank app. 

I will provide you with feedback. 

Regards
Andile
Discovery Bank
Discovery Bank's reply27 May 2022, 16:52
Official
I will provide you with feedback once it's done. 

Regards
Andile