rM
rifumo M

1 reviews | Active since Oct 2018

15 Nov 2021, 11:48

Salary all gone from HC Moruti's account, we cant access the account till today

Yho what a bad service yet again, my husbands got paid and he never even touched his money, we were called to advise that theres some ***** transactions that happened and that he would get the money back within 7 days, yey i tell you since the 25th till today were told the money has been processed and some tell us that it will be processed, too many different stories... mind you we have been patient waiting for the money until we were told that it will be processed when days before we were told withing 24hours it will be in your fnb account, till today we have not received anything.. we have bills to pay, now we will be charged for late payment and affect his credit record... Discovery bank, we are comng for you, and also note action is been taken. dont be surprised... Mr HC Moruti made a mistake staying with you the first ttime you gave him issues.

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Replies (3)
Discovery Bank
Discovery Bank's reply16 Nov 2021, 16:13
Official
Hi Rifumo
 
Thanks for reaching out to us. According to our systems the ID number you have provided belongs to someone else. We are unable to access the account holder’s account without their consent. Please advise your husband to reach out to us directly or to contact our bankers on ***, and we’ll gladly assist.
 
Regards
Thuli
rM
rifumo M's update19 Nov 2021, 12:05
Reviewer Update
He has been in contact since the 25th, but your agents are not that good in lies. How is it difficult to give a person their money they trusted you with?
Discovery Bank
Discovery Bank's reply22 Nov 2021, 09:46
Official
We are unable to access the account holder’s account without their consent. Please advise your husband to reach out to us directly or to contact our bankers on ***, and we’ll gladly assist.
 
Regards
Thuli