TA
Tiffany A
1 reviews | Active since Feb 2021
08 Feb 2021, 13:48
Rude & *********** sales agent
I made an enquiry online as I was excited to find out more about the product, I recieved a call shortly thereafter, however this agent in particular sounded like he did not want to speak to me, he sounded dull and uninterested, he asked me what I was looking for and I told him, 5 seconds into his pitch he rudely dropped the call in my ear! (call recieved on 8th February 13:41pm)
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Discovery Bank's replyOfficial
08 Feb 2021, 16:06Good day Tiffany
Thank you for bringing your concern to our attention and please accept our apologies with the service you recently experienced with our sales team.
We have raised this with our sales service manager and this will be addressed accordingly with the team.
We hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Sibongile
Thank you for bringing your concern to our attention and please accept our apologies with the service you recently experienced with our sales team.
We have raised this with our sales service manager and this will be addressed accordingly with the team.
We hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Sibongile
Discovery Bank's reply08 Feb 2021, 16:06
Official
Good day Tiffany
Thank you for bringing your concern to our attention and please accept our apologies with the service you recently experienced with our sales team.
We have raised this with our sales service manager and this will be addressed accordingly with the team.
We hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Sibongile
Thank you for bringing your concern to our attention and please accept our apologies with the service you recently experienced with our sales team.
We have raised this with our sales service manager and this will be addressed accordingly with the team.
We hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards
Sibongile