rS
raymond S

1 reviews | Active since Jan 2011

15 Apr 2015, 13:15

Rude and Very Bad Attitude

Very bad attitude and very rude - called in after trying to make a payment on Easypay website getting declined due to security reasons - called they did not want to tell me why this is and gave me huge attitude instead of telling me why.<br> <br> then asked to speak to manager and given hard time about that as well.<br> <br> Very poor customer service - poor communication - not informed about why this was done - management decision to block easy [URL Removed]

0
Replies (1)
Discovery Bank
Discovery Bank's reply15 Apr 2015, 15:18
Official
Hello rstorger,

Thank you for your comments and for bringing this matter to our attention.

We have responded to you via email.

Regards

Gisela Peters
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: +***
Email: ***
URL: http://www.discovery.co.za