Rocky starts, but improving

I joined the bank last year with high expectations, but was disappointed at the limited functionality of the app and the long waiting period when making phone calls.

Although it was a bumpy start, the app has improved tremendously. You can now buy electricity with miles at a discounted rate (or cash), you can also now purchase airtime. It is also exceptionally easy to open fixed deposits for saving. Their call centre service has also improved. I have also been receiving my cash backs every month without any trouble.

Now I would like them to add flexible statements you can download within a specified range.