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Narsamulu N
1 reviews | Active since Feb 2012
15 Sept 2021, 10:11
******* Charges
I had an account with Discovery Bank and paid them in full and paid an extra R600. i got a statement in August that i owe around R48 I then send an email and sms askng that they CANCEL my account as i do not owe them any money. It fell on deaf ears and now i get a statement saying i owe the R100. so they just add to your account and your amount from over paid to owing is unacceptable. ITS A *******!!!!!!!!
tHEY CHARGE: lock r47.90 CREDIR SERVICE FESS R23.35 INTEREST R.72 MONTHLY ACCOUNT FEES R 72.00
REALLY NOW!! OTHER BANKERS WITH DISCOVERY PLEASE BEWARE OF THIS *******.
I WANT THIS ACCOUNT CLOSED AND THEY NOT RESPONDING WITH CONFIRMATION. NB: I DONT EVEN HAVE A CREDIT CARD???
N Naidoo
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Replies (1)
Discovery Bank's replyOfficial
15 Sept 2021, 10:25Hi Narsamulu
Thanks for reaching out to us.
I have logged a closure request on your behalf.
You will receive a call from our closure team within the coming few days to assist with your account closure.
Don't forget, Discovery Bank does not have a client servicing email address. Should you need any help, you can contact us directly on the toll-free number (0800) 07 9697 for assistance.
Regards
Girshwin
Thanks for reaching out to us.
I have logged a closure request on your behalf.
You will receive a call from our closure team within the coming few days to assist with your account closure.
Don't forget, Discovery Bank does not have a client servicing email address. Should you need any help, you can contact us directly on the toll-free number (0800) 07 9697 for assistance.
Regards
Girshwin
Discovery Bank's reply15 Sept 2021, 10:25
Official
Hi Narsamulu
Thanks for reaching out to us.
I have logged a closure request on your behalf.
You will receive a call from our closure team within the coming few days to assist with your account closure.
Don't forget, Discovery Bank does not have a client servicing email address. Should you need any help, you can contact us directly on the toll-free number (0800) 07 9697 for assistance.
Regards
Girshwin
Thanks for reaching out to us.
I have logged a closure request on your behalf.
You will receive a call from our closure team within the coming few days to assist with your account closure.
Don't forget, Discovery Bank does not have a client servicing email address. Should you need any help, you can contact us directly on the toll-free number (0800) 07 9697 for assistance.
Regards
Girshwin