Ridiculous waiting period to activate card

This is ridiculous, I have waited two weeks for my card to be activated, escalation after escalation, it is still not activated. Call center staff dont seem to know what is going on and constantly say that they are unable to do anything. After speaking to a manager, I was told that I would get feedback in 24 Hours, sitting 48 hours later with ZERO feedback. The manager(who's name I will not mention) even acknowledged that my circumstance was unacceptable, yet I still sit and wait.