1 reviews | Active since Oct 2014
Ridiculous turn around time!
I am absolutely disgusted to find out that it takes 4 (FOUR) working days to clear an EFT from the SAME bank!?!?! I feel like I am on candid camera - we are in 2015!<br> <br> <br> However, I totally understand your disgusting thieving ability by holding MY money for 4 working days to make an extra buck on the interest you will earn! And you call yourself a honest service provider??<br> <br> <br> <br> I want to find out EXACTLY when the money will reflect in my card. Sadly I wanted to earn your useless Discovery Miles - which I have to pay a fortune for and use your ridiculous retail partner service of which I can earn a measly 15% of 20% of what I spend ie 3.7% cash back on the purchase I want to make. And now I am missing out on a fantastic special - which the store kindly held for me today - because you greedy misers want to hold onto MY money!<br> <br> <br> <br> So kindly let me know when you would like to release MY money - that is with YOU that I am able to go purchase our wedding gift - which I will now pay R1500 more for - thanks to your disgusting slow non-responsive service.
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, electronic fund transfers get processed through an automatic clearing house and therefore initially takes some time.
Nevertheless, we are glad to hear that our Service Teams have been in contact with you and your spouse to provide feedback on this matter.
We will be in contact with you again shortly. Thank you for your kind understanding.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this afternoon, electronic fund transfers get processed through an automatic clearing house and therefore initially takes some time.
Nevertheless, we are glad to hear that our Service Teams have been in contact with you and your spouse to provide feedback on this matter.
We will be in contact with you again shortly. Thank you for your kind understanding.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Fax: ***
Email: ***
URL: http://www.discovery.co.za
