LP
Leigh P

1 reviews | Active since Mar 2009

19 Sept 2016, 10:14

Ridiculous Interest Rates

<p>I called now to lower my credit card limit and my interest rate as Im paying a whopping 25% interest. I am a great payer and always pay more than I have to. I also have various other products with you. </p> <p> </p> <p>I was told the only way to negotiate this is to increase my credit limit - I have JUST decreased it to a more manageable amount. I am a loyal customer and this is a bad way to be treated. Please can someone call me or I would prefer to have everything at FNB where the rate for me is 19%. My brothers discoery is 20% - why is mine so high?</p>

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Replies (2)
Discovery Bank
Discovery Bank's reply19 Sept 2016, 11:24
Official

Dear penny84

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***

Discovery Bank
Discovery Bank's reply19 Sept 2016, 11:24
Official

Dear penny84

Thank you for your comments and for bringing this matter to our attention.

As per our telephonic conversation this morning.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***