DE
Debbie E
1 reviews | Active since Dec 2020
13 Aug 2021, 09:22
Ridiculous Fee
I have tried to enquire on numerous occasions why I have to pay a Vitality Money fee on my credit card every month. I do not have vitality, I cannot get rewarded for these 5 behaviours as I do not have any of these products! ' 'You get a Vitality Money status based on how well you're doing across five financial behaviours: having enough savings, managing short-term debt, having the right types of insurance, being on track for retirement, and managing property investments' All I am told is that it is a fee which is payable. Period! Discovery Bank's card fees are ridiculously high
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Discovery Bank's replyOfficial
13 Aug 2021, 09:49Hi Debbie
As a behavioural bank, Discovery Bank works with Vitality Money to help you bank better and reward you for reaching your financial goals. Because of this, we have built Vitality Money into the Discovery Bank product selection.
We also use your Vitality Money contributions to help us build financial tools and programmes to help you and in your journey to banking healthier.
For these reasons, we will not be able to cancel your premium.
We urge you to use Vitality Money because you can track your healthy banking progress on our banking app and enjoy rewards like cash back on your monthly gym fees, discounts on flights, cash back on HealthyFood, and more.
Regards
AJ
As a behavioural bank, Discovery Bank works with Vitality Money to help you bank better and reward you for reaching your financial goals. Because of this, we have built Vitality Money into the Discovery Bank product selection.
We also use your Vitality Money contributions to help us build financial tools and programmes to help you and in your journey to banking healthier.
For these reasons, we will not be able to cancel your premium.
We urge you to use Vitality Money because you can track your healthy banking progress on our banking app and enjoy rewards like cash back on your monthly gym fees, discounts on flights, cash back on HealthyFood, and more.
Regards
AJ
Discovery Bank's reply13 Aug 2021, 09:49
Official
Hi Debbie
As a behavioural bank, Discovery Bank works with Vitality Money to help you bank better and reward you for reaching your financial goals. Because of this, we have built Vitality Money into the Discovery Bank product selection.
We also use your Vitality Money contributions to help us build financial tools and programmes to help you and in your journey to banking healthier.
For these reasons, we will not be able to cancel your premium.
We urge you to use Vitality Money because you can track your healthy banking progress on our banking app and enjoy rewards like cash back on your monthly gym fees, discounts on flights, cash back on HealthyFood, and more.
Regards
AJ
As a behavioural bank, Discovery Bank works with Vitality Money to help you bank better and reward you for reaching your financial goals. Because of this, we have built Vitality Money into the Discovery Bank product selection.
We also use your Vitality Money contributions to help us build financial tools and programmes to help you and in your journey to banking healthier.
For these reasons, we will not be able to cancel your premium.
We urge you to use Vitality Money because you can track your healthy banking progress on our banking app and enjoy rewards like cash back on your monthly gym fees, discounts on flights, cash back on HealthyFood, and more.
Regards
AJ