1 reviews | Active since Sept 2014
Revolting service!!!
When a debit order is changed to R40 000 from R2500 with out authorization! Then when you call to sort the problem and get it checked out or assessed because of how unprofessional and damaging this is to a person account! Over a month and still waiting “feedback” on a recorded call of who authorized this! Unbelievable that it’s just looked over as if it never happened!!!!!!
Thank you for your comment.
I have listened to your call on 6 November 2017 regarding the changes on your debit order option and after investigating I acknowledge that this was an error on our side that has now been rectified. Your debit order option has now been updated to what you had requested.
I apologise for this error and any frustration that may have been caused. Please feel free to contact me directly should you require any further assistance.
Best Regards
Amanda
Thank you for your comment.
I have listened to your call on 6 November 2017 regarding the changes on your debit order option and after investigating I acknowledge that this was an error on our side that has now been rectified. Your debit order option has now been updated to what you had requested.
I apologise for this error and any frustration that may have been caused. Please feel free to contact me directly should you require any further assistance.
Best Regards
Amanda