ND
Nyvrem D
1 reviews | Active since Jul 2011
14 Jan 2022, 17:29
Respect for my time is zero and I just can't afford this incompetence
I really don't enjoy resorting to social media and more often than not, it's the only way that this totally disorganized bank seems to get the message.
REPLACEMENT CREDIT CARD
I HAVE MADE SIX CALLS IN TWO DAYS JUST TO REPAIR THE MESS REGARDING DELIVERY AND TO ACTIVATE THE CARD ~ WHICH IS STILL NOT DONE.
Respect for my time is zero and I just can't afford this incompetence
How this came out of Adrian Gore's stable of excellence is a total mystery and I have to wonder if Hylton Kallner is even aware of what the REAL customer experience is.
Last time i had to contact him directly just to get a response. That did work!
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
19 Jan 2022, 16:35Hi Nyvrem
According to our systems, the ID number you have provided belongs to someone else. Please advise the account holder to reach out to us directly or to contact our bankers on ***as we are unable to access their profile without their consent, and we’ll assist further.
Regards
Thuli
Discovery Bank's reply19 Jan 2022, 16:35
Official
Hi Nyvrem
According to our systems, the ID number you have provided belongs to someone else. Please advise the account holder to reach out to us directly or to contact our bankers on ***as we are unable to access their profile without their consent, and we’ll assist further.
Regards
Thuli
