HS
Hendrik S

1 reviews | Active since Nov 2010

25 Jan 2018, 09:41

Requested new card in December - STILL not delivered

So I requested a new card for my wife in December.

Begged & pleaded that it's kindly delivered before we go overseas for the holidays.

Discovery promised it would be,.

Card never arrived

Yesterday I asked Discovery where the card is.

Today someone from Discovery phones & says she'll transfer me to "lost cards section".

UN-*&^%$#-believable.

0
Replies (1)
Discovery Bank
Discovery Bank's reply25 Jan 2018, 11:33
Official

Thank you for your comment.

I have send you an email explaining you need to report your wife’s card as lost before we can issue a new card. Once a new card is issued we will urgently have the card delivered.

You can contact FNB Lost Cards Department directly on: ***or ***.

Regards

Jaco