NM
Njabulo M
1 reviews | Active since Oct 2026
14 Oct 2026, 10:28
Release my money on hold
I had a horrible experience banking with discovery they place my funds on hold since 2024 they refused to release my money back to me but they did not close the account and they deduct banking fees every month on my account there's no communication from them it's been two years please help me. when I call them the agents they always say they will call me back. On my own opinion discovery is not friendly user. Please help me get my money back
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
14 Oct 2026, 10:38Hi Njabulo.
Thank you for bringing this to our attention.
We apologize for the inconvenience and frustration this has caused.
We are currently investigating the matter and have escalated it to the relevant team for further review. We will provide you with feedback as soon as we receive an update.
Kind regards,
The Discovery Bank Team
Thank you for bringing this to our attention.
We apologize for the inconvenience and frustration this has caused.
We are currently investigating the matter and have escalated it to the relevant team for further review. We will provide you with feedback as soon as we receive an update.
Kind regards,
The Discovery Bank Team
Discovery Bank's reply14 Oct 2026, 10:38
Official
Hi Njabulo.
Thank you for bringing this to our attention.
We apologize for the inconvenience and frustration this has caused.
We are currently investigating the matter and have escalated it to the relevant team for further review. We will provide you with feedback as soon as we receive an update.
Kind regards,
The Discovery Bank Team
Thank you for bringing this to our attention.
We apologize for the inconvenience and frustration this has caused.
We are currently investigating the matter and have escalated it to the relevant team for further review. We will provide you with feedback as soon as we receive an update.
Kind regards,
The Discovery Bank Team
NM
Njabulo M's updateReviewer Update
19 Oct 2026, 09:50I’m still waiting for the feedback from you no one has been in contact with me since the review. The funds are still on hold please release the funds even if you decide to close the account and terminate the relationship it’s fine all I need is my money.
NM
Njabulo M's update19 Oct 2026, 09:50
Reviewer Update
I’m still waiting for the feedback from you no one has been in contact with me since the review. The funds are still on hold please release the funds even if you decide to close the account and terminate the relationship it’s fine all I need is my money.
NM
Njabulo M's updateReviewer Update
22 Oct 2026, 14:40I’m still waiting for the feedback
NM
Njabulo M's update22 Oct 2026, 14:40
Reviewer Update
I’m still waiting for the feedback