1 reviews | Active since Aug 2016

30 Jun 2017, 08:37

Refuse to close account

<p>Hi,</p> <p>I have requested for discovery card to close my account but they have been delaying to close it in a ploy to make sure I get tempted to use it again.</p> <p>How is it difficult to close an account that is fully paid ?</p> <p>I do not need the account please someone just close it, I even made a mistake by transferring money from credit card instead of my checque card because its linked on my profile.</p> <p> </p> <p> </p>

0
Replies (1)
Discovery Bank
Discovery Bank's reply05 Jul 2017, 13:33
Official

Hi vukani-nhlapo

Thank you for your comments and for bringing this matter to our attention.

We understand that our specialist (Rene) has emailed you feedback approximately 12:33pm on the 04 July 2017.

Thank you for kind patience and understanding.

Your reference number is – ***.