KR
Kathryn R

1 reviews | Active since Sept 2015

23 Sept 2015, 15:54

refusal to refund fees charged for zero service

Had card expired in 2013. Now overseas. No replacement card delivered. They claim they tried multiple times to contact me - but there was only 1 mail, after which I phoned a few times to cancel account. They kept debiting fees, including \card fee"despite no active card"

0
Replies (1)
Discovery Bank
Discovery Bank's reply25 Sept 2015, 10:02
Official
Hello Hello Kath,

Thank you for bringing this to our attention. We will be replying to you via email to finalise this matter.
Thanking you
The DiscoveryCard Team