NK
Nolwandle K
1 reviews | Active since Oct 2009
27 Mar 2015, 17:31
Refund and account closure
Please close this account and process my refund ***03 7006
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
30 Mar 2015, 10:34Hello Nkubheka,
We called your cellphone number this morning at approximately 10:18 however we received an automated message advising that MTN will send our number to you. We could not record a voice message.
We notice that our Administration Team is already working on transferring the amount you paid again into your DiscoveryCard. We will instruct them to close the account once again, as soon as the transfer is done.
Thank you for your kind patience while we resolve this matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
We called your cellphone number this morning at approximately 10:18 however we received an automated message advising that MTN will send our number to you. We could not record a voice message.
We notice that our Administration Team is already working on transferring the amount you paid again into your DiscoveryCard. We will instruct them to close the account once again, as soon as the transfer is done.
Thank you for your kind patience while we resolve this matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply30 Mar 2015, 10:34
Official
Hello Nkubheka,
We called your cellphone number this morning at approximately 10:18 however we received an automated message advising that MTN will send our number to you. We could not record a voice message.
We notice that our Administration Team is already working on transferring the amount you paid again into your DiscoveryCard. We will instruct them to close the account once again, as soon as the transfer is done.
Thank you for your kind patience while we resolve this matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za
We called your cellphone number this morning at approximately 10:18 however we received an automated message advising that MTN will send our number to you. We could not record a voice message.
We notice that our Administration Team is already working on transferring the amount you paid again into your DiscoveryCard. We will instruct them to close the account once again, as soon as the transfer is done.
Thank you for your kind patience while we resolve this matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Email: ***
URL: http://www.discovery.co.za