HE
Henno E

1 reviews | Active since Jun 2015

22 Jan 2024, 16:51

RATING ZERO - DISCOVERY IS THE WORST BANK IN THE WORLD!!!!!!!!

Such a frustration dealing with this bank!

Please do yourself a favor and don't open a bank account with them! They are so spiteful when you require assistance! Took my 30 minutes and 3 phone calls just to find out what is going on, 3 different people tell me 3 different stories!!!!!!!!!

I requested to close my account with immediate effect, they come with a story that it takes then 8 working days to close an account, where other banks close your bank account the same day!

Useless is not the word. Pathetic is an under statement!

Asking to speak to a supervisor, then you get transferred again to a lady with a soft voice, that tells you the same story of how *********** they are. And that there is nothing they can do.

Probably the WORST BANK IN THE WORLD!!

0
Replies (3)
Discovery Bank
Discovery Bank's reply23 Jan 2024, 12:30
Official
Hi Henno 

We apologise for the experience you have had with us. 

We do see that your account has been closed successfully. Would you like us to assist you with anything else? 

Best regards, 
Mpho 
Discovery Bank
Discovery Bank's reply29 Jan 2024, 11:13
Official
Hi Henno 

Are you receiving an erorr when you try to login your bank app? 

Regards,
Mpho 
HE
Henno E's update06 Feb 2024, 16:01
Reviewer Update
Need access to all the beneficiaries!!!!!!!!!