1 reviews | Active since Feb 2010
RACIAL PROFILING
I REALLY DISGUSTED HOW DISCOVERY TREAT THEIR BLACK CLIENTS, I ONCE APP**** DISCOVERY CARD WHICH I GOT BUT I HAD TO PUT FUNDS IN IT AND THE FUNDS WOULD ONLY CLEAR AFTER 7 DAYS, WHICH I WAS NOT TOLD ABOUT WHEN I APP****, AND THIS CAUSE ME TO CANCEL THE CARD BECUASE IT WAS USELESS TO ME, AND THAT TIME WHEN I APP**** I HAD A BAD CREDIT SCORE OF 580 BUT THEY STILL GAVE ME. RECENTLY APP**** AND THE RESPONSE WAS MY APPL. WAS DECLINED BECAUSE OF MISCONDUCT ONE OF MY ACCOUNT AND THEY SAID I MUST EMAIL THEM PROOF ONCE MY ACCOUNT WAS UP TO DATE, 3 DAYS LATER I EMAILED THEM A PAID UP LETTER OF THE ACCOUNT THEY CAME BACK SAYING SAYING THAT MY CREDIT SCORE WAS VERY LOW, BUT WHEN I CHECKED MY CREDIT SCORE IT WAS 925, ALTHOUGH THEY AND FNB DID 4 ENQUIRIES ON MY ITC PROFILE, AN THEY SAW MY CREDIT SCORE, AND THEY STILL DECLINED MY APPL, AFTER I PROVIDED PROOF TO THEM THAT ALL I DON'T HAVE ANY ACCOUNTS. BUT BECUASE THIS AONLY HAPPENS TO BLACK AS BLACK ARE PERCEIVED TO BE A HIGH CREDIT RISK AND WE CANT AFFORD TO PAY OUR DEBTS. I HAVE A MEDICAL AID AND INSURANCE POLICY WHIT DISCOVERY, IAM UTTERLY DISGUSTED BECUASE A VERY CLOSE FRIEND OF MINE WORKING FOR THEM TOLD ME ABOUT THEY SCRUTINISE BLACK PEOPLE'S
Thank you for your comments and for bringing this matter to our attention.
As we discussed this morning, we take these concerns very seriously and we are investigating your application.
We will provide feedback shortly.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
As we discussed this morning, we take these concerns very seriously and we are investigating your application.
We will provide feedback shortly.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
