BN
Brad N

1 reviews | Active since Aug 2012

30 Jan 2026, 21:03

Pure ******* high bank fees no rewards

I wish to cancel my cards with Discovery, I have tried for ages to sort out why I do not receive any rewards from partners, I have called you at least 3 times and still nothing.

Every month you deduct over R400 in bank fees plus over R100 for vitality. I have not received any benefits not a cent, I have tried to use the lounge access only to be told by the lady I don't spend enough therefore I am not allowed in. In front of people, pretty embarrassing. Well it's time to end this one sided relationship. Please cancel with immediate effect.

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Replies (1)
Discovery Bank
Discovery Bank's reply31 Jan 2026, 08:18
Official
Hi Brad.

Thank you for reaching out to us.

I apologize for your experience with our products and services. Please confirm a convenient time on Monday between 09:00 and 17:00 for us to contact you so we can assist with an account closure request.

Regards,
Jabulile