BN
Brad N
1 reviews | Active since Aug 2012
30 Jan 2026, 21:03
Pure ******* high bank fees no rewards
I wish to cancel my cards with Discovery, I have tried for ages to sort out why I do not receive any rewards from partners, I have called you at least 3 times and still nothing.
Every month you deduct over R400 in bank fees plus over R100 for vitality. I have not received any benefits not a cent, I have tried to use the lounge access only to be told by the lady I don't spend enough therefore I am not allowed in. In front of people, pretty embarrassing. Well it's time to end this one sided relationship. Please cancel with immediate effect.
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
31 Jan 2026, 08:18Hi Brad.
Thank you for reaching out to us.
I apologize for your experience with our products and services. Please confirm a convenient time on Monday between 09:00 and 17:00 for us to contact you so we can assist with an account closure request.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for your experience with our products and services. Please confirm a convenient time on Monday between 09:00 and 17:00 for us to contact you so we can assist with an account closure request.
Regards,
Jabulile
Discovery Bank's reply31 Jan 2026, 08:18
Official
Hi Brad.
Thank you for reaching out to us.
I apologize for your experience with our products and services. Please confirm a convenient time on Monday between 09:00 and 17:00 for us to contact you so we can assist with an account closure request.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for your experience with our products and services. Please confirm a convenient time on Monday between 09:00 and 17:00 for us to contact you so we can assist with an account closure request.
Regards,
Jabulile
