JB
Janet B

1 reviews | Active since Mar 2009

10 Oct 2024, 10:37

Pull **** financial information from nowhere!

You actually crack me up - are you a comedian by any chance? I app**** for a credit card which I know for a fact I can easily afford. You send me a decline letter along with an affordability report that shows my income as ZERO - how on earth do you come to this conclusion of no income? I have been a managing director at a successful company for over 22 years - and the income I declared to you is actually the LOWEST possible income per month and it is certainly NOT zero! For the record, at present I am earning R5k PER DAY! But seeing that you don't want me as a client I will just go to your competition instead! PS. If you had bothered to answer the call when I said hello (instead of putting down) you could have just asked about the ONLY account that has ever been in arrears on my record - Telkom overcharged me by R2k, I pointed out their mistake and instead of reversing it, they charged again so I closed my account. It took them four months to fix their mess. This is the only reason an account on my profile shows as in arrears (over a year ago).

0
Replies (4)
Discovery Bank
Discovery Bank's reply10 Oct 2024, 17:00
Official
Hi Janet,

We apologize for this experience, we will follow up with the relevant team and return with feedback.

Kind regards
Tyrone
JB
Janet B's update11 Oct 2024, 11:47
Reviewer Update
September income R117k, August income R79k, July income R102k, June income R129k, etc - please tell me HOW ON EARTH you claim I have ZERO income????? Can you not read a bank statement???? FFS! Take your account application and shove it as Discovery Bank is so obviously grossly ***********!!!
Discovery Bank
Discovery Bank's reply11 Oct 2024, 17:46
Official
Hi Janet,

We are investigating your credit application and will provide feedback as soon as possible.

Kind regards
Tyrone
Discovery Bank
Discovery Bank's reply15 Oct 2024, 12:28
Official
Hi Janet,

Our team have advised that they contacted you and provided the relevant feedback on the account application. We hope that has brought you the needed clarity.

Kind regards
Tyrone