MN
Molebogeng N
1 reviews | Active since Feb 2018
16 Aug 2023, 12:05
Poos service
I have a fixed deposit account with discovery for 99000 I have in yesterday to request access to my some of my money urgently and someone told me that it will be processed and later around 16:00 I received a call to say that the money will not be processed as the I received the interest in advance, why was I not told about this when I joined as I have an emergency but refused my money.
Please urgently assist with this, the service at discovery is poor and after this I am going to move my portfolio elsewhere including my retirement funds
Helpful (0)
Replies (4)0
Replies (4)MN
Molebogeng N's updateReviewer Update
17 Aug 2023, 05:46I was not giving a case number . I called in on Monday, Tuesday and also yesterday but no help thus far. If this matter is not resolved I will have to request ombudsman to take over as it’s an emergency
MN
Molebogeng N's update17 Aug 2023, 05:46
Reviewer Update
I was not giving a case number . I called in on Monday, Tuesday and also yesterday but no help thus far. If this matter is not resolved I will have to request ombudsman to take over as it’s an emergency
MN
Molebogeng N's updateReviewer Update
17 Aug 2023, 09:11just called in for a case number reference ***9.
MN
Molebogeng N's update17 Aug 2023, 09:11
Reviewer Update
just called in for a case number reference ***9.
MN
Molebogeng N's updateReviewer Update
17 Aug 2023, 20:18thank you so much looking forward to a speedy resolution.
MN
Molebogeng N's update17 Aug 2023, 20:18
Reviewer Update
thank you so much looking forward to a speedy resolution.
Discovery Bank's replyOfficial
23 Aug 2023, 17:44Hi Molebogeng
Thank you so much for your patience, I see that your request has now been processed and completed, I will now be closing this case.
Regards,
Palehelo
Thank you so much for your patience, I see that your request has now been processed and completed, I will now be closing this case.
Regards,
Palehelo
Discovery Bank's reply23 Aug 2023, 17:44
Official
Hi Molebogeng
Thank you so much for your patience, I see that your request has now been processed and completed, I will now be closing this case.
Regards,
Palehelo
Thank you so much for your patience, I see that your request has now been processed and completed, I will now be closing this case.
Regards,
Palehelo