Poorest service from the ***** department

The ***** department is a big disappointment. I sold hair to a client and they paid me using *****ulent money into my discovery account. It took the investigator 3 weeks to give me feedback. The investigator said they funds in the account need to be returned back to the other bank. So now I have to wait another 3 weeks just to make use of this account. Why does it take them so long just to remove the money from my account and open it??

Everytime I call the ***** line they keep saying the investigator will call but they always fail to do so. The investigator Simphiwe isn't doing his job properly. I need that account asap. It's been over a month dealing with ****