DN
Dee N

1 reviews | Active since Oct 2010

16 Aug 2020, 09:17

Poor Service/ No feedback

I requested for my Discovery Credit Card to be closed after settling it as I am now unemployed. The account closure form was submitted on the 21 July and an amount for the new month was already deducted from my bank account. I have called in 3 times and waited for over 30 minutes to speak to a consultant but still no feedback. I would not move back to Discovery Bank or recommend this bank to anyone.

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Replies (1)
DN
Dee N's update17 Aug 2020, 13:58
Reviewer Update
Hi Neo,

I am waiting for the call. It's almost a month later and I received a new statement for an account with a nil balance.

I need this sorted out asap.