dK
derek K
1 reviews | Active since Dec 2012
04 Mar 2021, 12:11
Poor service Discovery bank!
At least a month ago I called your ***** department to cancel a ********** transaction on my credit card!
I was asked to email through the details, which i did!
To this day, I still HAVE NOT been credited for the amount?!
The case was handled VERY UNPROFESSIONALLY, AND POORLY!!
Please look into it URGENTLY and credit my account URGENTLY!!
Derek Krummeck ID *** Cell 08277****5
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Discovery Bank's replyOfficial
04 Mar 2021, 13:55Hi Derek
Thank you for reaching out to us. This is definitely not the service level we pride ourselves with. We have escalated your query to the ***** team for urgent assistance. Feedback will be provided to you directly.
RegardsThuli
Thank you for reaching out to us. This is definitely not the service level we pride ourselves with. We have escalated your query to the ***** team for urgent assistance. Feedback will be provided to you directly.
RegardsThuli
Discovery Bank's reply04 Mar 2021, 13:55
Official
Hi Derek
Thank you for reaching out to us. This is definitely not the service level we pride ourselves with. We have escalated your query to the ***** team for urgent assistance. Feedback will be provided to you directly.
RegardsThuli
Thank you for reaching out to us. This is definitely not the service level we pride ourselves with. We have escalated your query to the ***** team for urgent assistance. Feedback will be provided to you directly.
RegardsThuli