MW
MBULUNGENI W
1 reviews | Active since Sept 2022
07 Oct 2022, 01:43
POOR SERVICE
This bank Does not handle Case corretly my bank has been placed in freeze i dont know where i must send them email , they never send me any email so that i can reply. Poor Service , They are not respecting Clients and Providing good Service to clients.
Helpful (0)
Replies (10)0
Replies (10)
Discovery Bank's replyOfficial
11 Oct 2022, 07:29Hi Mbulungeni
Thanks for reaching out.
Kindly elaborate more on your query so I'm able to assist you promptly.
Regards
Andile.
Thanks for reaching out.
Kindly elaborate more on your query so I'm able to assist you promptly.
Regards
Andile.
Discovery Bank's reply11 Oct 2022, 07:29
Official
Hi Mbulungeni
Thanks for reaching out.
Kindly elaborate more on your query so I'm able to assist you promptly.
Regards
Andile.
Thanks for reaching out.
Kindly elaborate more on your query so I'm able to assist you promptly.
Regards
Andile.
MW
MBULUNGENI W's updateReviewer Update
11 Oct 2022, 09:39Am not able to use my bank account to do transactions or to receive money. Can u please assist with this issue so that i will be able to use my discovery bank account.
MW
MBULUNGENI W's update11 Oct 2022, 09:39
Reviewer Update
Am not able to use my bank account to do transactions or to receive money. Can u please assist with this issue so that i will be able to use my discovery bank account.
Discovery Bank's replyOfficial
11 Oct 2022, 11:23Hi Mbulungeni
Is your card declining? Are you getting an error message?
Regards
Andile
Is your card declining? Are you getting an error message?
Regards
Andile
Discovery Bank's reply11 Oct 2022, 11:23
Official
Hi Mbulungeni
Is your card declining? Are you getting an error message?
Regards
Andile
Is your card declining? Are you getting an error message?
Regards
Andile
MW
MBULUNGENI W's updateReviewer Update
11 Oct 2022, 13:48Yes everytime i try to use it please check this matter , as it is leading your bank to poor service , You not fixing anything you just relaxed . Please check this matter and try to help
like i said i cant do anything , i cant send i cant receive money . everything its not working
like i said i cant do anything , i cant send i cant receive money . everything its not working
MW
MBULUNGENI W's update11 Oct 2022, 13:48
Reviewer Update
Yes everytime i try to use it please check this matter , as it is leading your bank to poor service , You not fixing anything you just relaxed . Please check this matter and try to help
like i said i cant do anything , i cant send i cant receive money . everything its not working
like i said i cant do anything , i cant send i cant receive money . everything its not working
MW
MBULUNGENI W's updateReviewer Update
13 Oct 2022, 11:37Poor service , This bank its service its very poor they take time to resolve or to respond to clients.
MW
MBULUNGENI W's update13 Oct 2022, 11:37
Reviewer Update
Poor service , This bank its service its very poor they take time to resolve or to respond to clients.
MW
MBULUNGENI W's updateReviewer Update
14 Oct 2022, 15:21All cards and account are not working
account ending ***5024
and account ending ****2238
I cant do any transactions or even to buy airtime
account ending ***5024
and account ending ****2238
I cant do any transactions or even to buy airtime
MW
MBULUNGENI W's update14 Oct 2022, 15:21
Reviewer Update
All cards and account are not working
account ending ***5024
and account ending ****2238
I cant do any transactions or even to buy airtime
account ending ***5024
and account ending ****2238
I cant do any transactions or even to buy airtime
MW
MBULUNGENI W's updateReviewer Update
17 Oct 2022, 10:05Its Look Like you are not Even in same page with me , I will just escalate the matter to ombudsman
Have a nice day.
Have a nice day.
MW
MBULUNGENI W's update17 Oct 2022, 10:05
Reviewer Update
Its Look Like you are not Even in same page with me , I will just escalate the matter to ombudsman
Have a nice day.
Have a nice day.
MW
MBULUNGENI W's updateReviewer Update
17 Oct 2022, 10:08How can u take monthly fees to account which is not active ?
MW
MBULUNGENI W's update17 Oct 2022, 10:08
Reviewer Update
How can u take monthly fees to account which is not active ?
MW
MBULUNGENI W's updateReviewer Update
17 Oct 2022, 21:55i know the rule but my card is not working when i try to do transactions it said , "Banking service lock is in Place".
MW
MBULUNGENI W's update17 Oct 2022, 21:55
Reviewer Update
i know the rule but my card is not working when i try to do transactions it said , "Banking service lock is in Place".
Discovery Bank's replyOfficial
19 Oct 2022, 07:04Hi Mbulungeni
As advised, you cannot make a card transaction when your account is not active, if you wish to use your card you can add a virtual card, put it in your Samsung/Apple Pay and transact from there.
After you receive and activate your card, you'll be able to use your physical card.
Regards
Andile.
As advised, you cannot make a card transaction when your account is not active, if you wish to use your card you can add a virtual card, put it in your Samsung/Apple Pay and transact from there.
After you receive and activate your card, you'll be able to use your physical card.
Regards
Andile.
Discovery Bank's reply19 Oct 2022, 07:04
Official
Hi Mbulungeni
As advised, you cannot make a card transaction when your account is not active, if you wish to use your card you can add a virtual card, put it in your Samsung/Apple Pay and transact from there.
After you receive and activate your card, you'll be able to use your physical card.
Regards
Andile.
As advised, you cannot make a card transaction when your account is not active, if you wish to use your card you can add a virtual card, put it in your Samsung/Apple Pay and transact from there.
After you receive and activate your card, you'll be able to use your physical card.
Regards
Andile.