Poor service by Discovery Bank

Worst experience and extremely poor service received from Discovery Bank. I requested the switching of debit orders on the 9th of Novemever 2020 and I sent the completed forms to *** as per their instruction.

I have been wondering when no debit orders went through on the 25th and I decided to contact them today on the 26th as I still received no debit order notifications.

I called Discovery Bank and now I got told that switching debit orders take 6 weeks. Now I am told by Discovery Bank to transfer money from their Bank account back to my old Capitec account and I still have to pay for real-time clearance of the funds.

Maybe leaving Capitec was a bad idea.