1 reviews | Active since May 2016

11 Oct 2023, 12:59

poor Service

Purchased a SAA ticket to Johannesburg via Discovery Travel, I was charged twice for the same flight and now been double booked

There is no indication of which booking to use and when i will be refunded as they say may take 30 to 90 days to resolve.

This is their fault but i may miss my flight and wait up to 3 months for my own money back

0
Replies (1)
Discovery Bank
Discovery Bank's reply12 Oct 2023, 08:14
Official
Hi Llewellyn

Thank you for reaching out to us.

I am sorry to hear how unpleasant your experience is with us.
I have escalated your query with the Vitality travel team.


RegardsTsholofelo