poor Service
Purchased a SAA ticket to Johannesburg via Discovery Travel, I was charged twice for the same flight and now been double booked
There is no indication of which booking to use and when i will be refunded as they say may take 30 to 90 days to resolve.
This is their fault but i may miss my flight and wait up to 3 months for my own money back
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Replies (1)0
Replies (1)Discovery Bank's replyOfficial
12 Oct 2023, 08:14Hi Llewellyn
Thank you for reaching out to us.
I am sorry to hear how unpleasant your experience is with us.
I have escalated your query with the Vitality travel team.
RegardsTsholofelo
Thank you for reaching out to us.
I am sorry to hear how unpleasant your experience is with us.
I have escalated your query with the Vitality travel team.
RegardsTsholofelo
Discovery Bank's reply12 Oct 2023, 08:14
Official
Hi Llewellyn
Thank you for reaching out to us.
I am sorry to hear how unpleasant your experience is with us.
I have escalated your query with the Vitality travel team.
RegardsTsholofelo
Thank you for reaching out to us.
I am sorry to hear how unpleasant your experience is with us.
I have escalated your query with the Vitality travel team.
RegardsTsholofelo
