SP
Sue P

1 reviews | Active since Sept 2022

23 Oct 2024, 19:36

Poor service and risk to bankers

A ***** was done through pushing using different discovery accounts.

I tried calling discovery bank to alert them severally but I couldn’t get help as I’m not the discovery bank account holder until after 5/6 hours I sought out help from standard bank who assisted in escalating the matter to discovery bank.

My concern is easy access to open *****ulent banking accounts and discovery bank did not notice ***** under their nose.

I want to know what will discovery bank do for me and other victims of this crime because such crimes can be litigated through strict security measures as a bank.

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Replies (1)
Discovery Bank
Discovery Bank's reply23 Oct 2024, 19:55
Official
Good day Sue, 

Thank you for raising your concerns. I will have a look into this matter and revert back once feedback is available. 

Regards
Gezae'