KK
Koketso K
1 reviews | Active since Aug 2023
05 Sept 2023, 12:36
Poor service and blocking account without a valid reason.
They only care about other bank clients and not theirs. Account is paused because someone paid and after I delivered what was paid for that person called and said I ****med him.the person can't even provide proof that I really ****med him but my account is paused, I'm losing clients I can't fulfill other clients orders because money it locked in that account.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Bank's replyOfficial
06 Sept 2023, 10:20Hi Koketso
Thank you for reaching out to us.
We can only activate your account once the person who reported it to their bank advises their bank that all is sorted.
Once we receive feedback from that bank, we can activate your account.
Kind regards
Nkhensani
Thank you for reaching out to us.
We can only activate your account once the person who reported it to their bank advises their bank that all is sorted.
Once we receive feedback from that bank, we can activate your account.
Kind regards
Nkhensani
Discovery Bank's reply06 Sept 2023, 10:20
Official
Hi Koketso
Thank you for reaching out to us.
We can only activate your account once the person who reported it to their bank advises their bank that all is sorted.
Once we receive feedback from that bank, we can activate your account.
Kind regards
Nkhensani
Thank you for reaching out to us.
We can only activate your account once the person who reported it to their bank advises their bank that all is sorted.
Once we receive feedback from that bank, we can activate your account.
Kind regards
Nkhensani
KK
Koketso K's updateReviewer Update
06 Sept 2023, 13:02How can all be sorted it that person is trying to reverse the money of delivered items?
KK
Koketso K's update06 Sept 2023, 13:02
Reviewer Update
How can all be sorted it that person is trying to reverse the money of delivered items?
Discovery Bank's replyOfficial
07 Sept 2023, 11:55Hi Koketso
Thank you for your feedback.
Kindly note I am looking into this and will provide feedback as soon as possible.
Kind regards
Nkhensani
Thank you for your feedback.
Kindly note I am looking into this and will provide feedback as soon as possible.
Kind regards
Nkhensani
Discovery Bank's reply07 Sept 2023, 11:55
Official
Hi Koketso
Thank you for your feedback.
Kindly note I am looking into this and will provide feedback as soon as possible.
Kind regards
Nkhensani
Thank you for your feedback.
Kindly note I am looking into this and will provide feedback as soon as possible.
Kind regards
Nkhensani
KK
Koketso K's updateReviewer Update
09 Sept 2023, 13:24I'm still waiting for feedback.
KK
Koketso K's update09 Sept 2023, 13:24
Reviewer Update
I'm still waiting for feedback.
Discovery Bank's replyOfficial
09 Sept 2023, 13:33Hi Koketso
Please expect a call from one of our investigators who will be able to assist with your case.
Kind regards
Nkhensani
Please expect a call from one of our investigators who will be able to assist with your case.
Kind regards
Nkhensani
Discovery Bank's reply09 Sept 2023, 13:33
Official
Hi Koketso
Please expect a call from one of our investigators who will be able to assist with your case.
Kind regards
Nkhensani
Please expect a call from one of our investigators who will be able to assist with your case.
Kind regards
Nkhensani