Poor service and bad security

Would give 0 stars if I had the option.

My phone was ****** and somehow the ******* got into my Discovery Bank app and managed to spend my entire savings as well as maxed my credit.

I have opened a ***** case almost 4 weeks ago which still has NOT been resolved. Due to this, I am unable to use any of my banking services as everything is on hold until the case is resolved. Throughout this waiting period, they have only contacted me TWICE to ask a few questions and no feedback was given.

On top of the poor service, they are making me feel as if I'm the one being investigated in this ***** case as if I'm trying to ***** from the bank.

My entire life is on hold until the ***** team finally decides to finish up their "investigations".

I would not recommend