Poor service
<p>Two months ago a changed all my details at Discovery. Proof of residence etc. All of a sudden all my old details are back and I cant get access to my information. Phoned customer care and as usual promises were made that will they recover everything. Needles to say nothing has happened. How is that for customer service ?</p> <p> </p> <p> </p>
Hi lvdw
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)
Hi lvdw
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologise for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Your reference number is – ***.
Regards
Jaco Thompson
Executive Relationship Manager (FAIS)