dK
derek K
1 reviews | Active since Dec 2012
11 Feb 2025, 11:06
POOR SERVICE!
Called in to ***** dept at 10.43am on Tuesdsy 11th Feb. Spoke to a 'KWEZI' who i found uninterested, and rude. He mumbled, and often just did not answer my quedtions. He transferred me to an 'ONKE' in customer service who was excellent! Kwezi needs training! Derek krummeck
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Discovery Bank's replyOfficial
11 Feb 2025, 11:20Hi Derek
We appreciate your feedback.
We apologize for the experience that you have had with your first call, we are so glad that our customer service was excellent.
Please continue to share your feedback with us.
Kind regards,
Mpho.
We appreciate your feedback.
We apologize for the experience that you have had with your first call, we are so glad that our customer service was excellent.
Please continue to share your feedback with us.
Kind regards,
Mpho.
Discovery Bank's reply11 Feb 2025, 11:20
Official
Hi Derek
We appreciate your feedback.
We apologize for the experience that you have had with your first call, we are so glad that our customer service was excellent.
Please continue to share your feedback with us.
Kind regards,
Mpho.
We appreciate your feedback.
We apologize for the experience that you have had with your first call, we are so glad that our customer service was excellent.
Please continue to share your feedback with us.
Kind regards,
Mpho.