MM
Marius M

1 reviews | Active since Jun 2014

10 Apr 2018, 11:16

Poor Service

Poor Service: I asked Discovery Card to Reverse a transaction for Pizza I ordered and Paid from Cappelo Birchleigh. They never delivered because "The Pizza did not pass the Quality Check. " Cappelo did not refund me as promised and I asked Discovery Card to reverse the Transaction. 21 Day further - No Feedback from them. Discovery Card is like I Lifesaver at a beautiful beach: When you need them - you must wait until they think it is time to safe you!!

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Replies (1)
Discovery Bank
Discovery Bank's reply10 Apr 2018, 12:37
Official

Hi MariusMarais

As discussed, FNB Disputes has requested more information from you before they can complete the dispute for you.

Once the proof has been provided to FNB Disputes they will be able to take your dispute up with the merchant.

Thank

Jaco