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Zinhle N
1 reviews | Active since Apr 2023
13 Apr 2023, 13:31
Poor Service
The worst bank ever I regret switching to discovery, the customer service is **** and they are so so rude.
Helpful (0)
Replies (12)0
Replies (12)
Discovery Bank's replyOfficial
13 Apr 2023, 14:03Hi Zinhle
I'm sorry to hear that.
Please let me know how I can assist you.
Regards
AJ
I'm sorry to hear that.
Please let me know how I can assist you.
Regards
AJ
Discovery Bank's reply13 Apr 2023, 14:03
Official
Hi Zinhle
I'm sorry to hear that.
Please let me know how I can assist you.
Regards
AJ
I'm sorry to hear that.
Please let me know how I can assist you.
Regards
AJ
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Zinhle N's updateReviewer Update
13 Apr 2023, 14:50 I transferred money into a wrong account and now I’m being told it can’t be reversed
My account number is *** I sent 1500 on Saturday to an incorrect account
Then I was told I cannot get it back but they assisted and gave me a reference number as it was logged under missing payment case, said they'll get back to after 10 business days, today is the 10th day but still nothing, I need this money urgently because I'm new pon this bank but yeses I'm annoyed, please assist as I was given hope to get it back, I cant even go to work I lost my job because this was my transport money
My account number is *** I sent 1500 on Saturday to an incorrect account
Then I was told I cannot get it back but they assisted and gave me a reference number as it was logged under missing payment case, said they'll get back to after 10 business days, today is the 10th day but still nothing, I need this money urgently because I'm new pon this bank but yeses I'm annoyed, please assist as I was given hope to get it back, I cant even go to work I lost my job because this was my transport money
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Zinhle N's update13 Apr 2023, 14:50
Reviewer Update
I transferred money into a wrong account and now I’m being told it can’t be reversed
My account number is *** I sent 1500 on Saturday to an incorrect account
Then I was told I cannot get it back but they assisted and gave me a reference number as it was logged under missing payment case, said they'll get back to after 10 business days, today is the 10th day but still nothing, I need this money urgently because I'm new pon this bank but yeses I'm annoyed, please assist as I was given hope to get it back, I cant even go to work I lost my job because this was my transport money
My account number is *** I sent 1500 on Saturday to an incorrect account
Then I was told I cannot get it back but they assisted and gave me a reference number as it was logged under missing payment case, said they'll get back to after 10 business days, today is the 10th day but still nothing, I need this money urgently because I'm new pon this bank but yeses I'm annoyed, please assist as I was given hope to get it back, I cant even go to work I lost my job because this was my transport money
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Zinhle N's updateReviewer Update
13 Apr 2023, 14:52Please don't give me that we cannot reverse EFT bull**** coz I was told I'd be assisted
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Zinhle N's update13 Apr 2023, 14:52
Reviewer Update
Please don't give me that we cannot reverse EFT bull**** coz I was told I'd be assisted
Discovery Bank's replyOfficial
13 Apr 2023, 15:48I see that your case has been escalated and that you're already communicating with us on all other social media platforms.
You'll receive feedback on one of those channels regarding your case outcome.
You'll receive feedback on one of those channels regarding your case outcome.
Discovery Bank's reply13 Apr 2023, 15:48
Official
I see that your case has been escalated and that you're already communicating with us on all other social media platforms.
You'll receive feedback on one of those channels regarding your case outcome.
You'll receive feedback on one of those channels regarding your case outcome.
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Zinhle N's updateReviewer Update
13 Apr 2023, 15:50But they have not and today is the 10th day but no one has said anything, I'm definitely leaving this bank I was so excited with banking with you guys but you never put your customers first you I am shattered
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Zinhle N's update13 Apr 2023, 15:50
Reviewer Update
But they have not and today is the 10th day but no one has said anything, I'm definitely leaving this bank I was so excited with banking with you guys but you never put your customers first you I am shattered
Discovery Bank's replyOfficial
13 Apr 2023, 15:52I'll get the relevant person to make contact with you.
Regards
AJ
Regards
AJ
Discovery Bank's reply13 Apr 2023, 15:52
Official
I'll get the relevant person to make contact with you.
Regards
AJ
Regards
AJ
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Zinhle N's updateReviewer Update
13 Apr 2023, 15:53Whatever man
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Zinhle N's update13 Apr 2023, 15:53
Reviewer Update
Whatever man
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Zinhle N's updateReviewer Update
13 Apr 2023, 15:53I'm leaving this ****ty bank
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Zinhle N's update13 Apr 2023, 15:53
Reviewer Update
I'm leaving this ****ty bank
Discovery Bank's replyOfficial
13 Apr 2023, 15:56Please expect feedback soon.
Discovery Bank's reply13 Apr 2023, 15:56
Official
Please expect feedback soon.
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Zinhle N's updateReviewer Update
13 Apr 2023, 15:57When is soon
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Zinhle N's update13 Apr 2023, 15:57
Reviewer Update
When is soon
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Zinhle N's updateReviewer Update
15 Apr 2023, 21:22I have noy gotten any assistance yoh guys
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Zinhle N's update15 Apr 2023, 21:22
Reviewer Update
I have noy gotten any assistance yoh guys
Discovery Bank's replyOfficial
17 Apr 2023, 09:02Hi Zinhle
I'll follow up with the relevant consultant for you to provide you with feedback.
I'll follow up with the relevant consultant for you to provide you with feedback.
Discovery Bank's reply17 Apr 2023, 09:02
Official
Hi Zinhle
I'll follow up with the relevant consultant for you to provide you with feedback.
I'll follow up with the relevant consultant for you to provide you with feedback.