Poor quality service
Discovery Bank is one of the most inefficient poor banks I have ever come across. To downgrade a simple account their lead SLA time is 11 working days. 11 working days to downgrade is ridiculous, and even so this bank fails to meet its SLAs and comply with its standards. How long does one have to wait? What's even more frustrating is the level of engagement with their clients. It is so poor
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Discovery Bank's replyOfficial
02 Feb 2024, 09:28Hi Athenkosi
I have looked into your query and I see that your account has been downgraded and an email confirmation was sent to you.
Thank you,
Yuvna
I have looked into your query and I see that your account has been downgraded and an email confirmation was sent to you.
Thank you,
Yuvna
Discovery Bank's reply02 Feb 2024, 09:28
Official
Hi Athenkosi
I have looked into your query and I see that your account has been downgraded and an email confirmation was sent to you.
Thank you,
Yuvna
I have looked into your query and I see that your account has been downgraded and an email confirmation was sent to you.
Thank you,
Yuvna