Poor poor service

For years I have been with Discovery medical aid , had a platinum Discovery card as well as a Motorcard. With the forced migration of these to Discovery Bank , I was issued with a new Discovery Card. I was NOT informed of the UNILATERAL cancellation of my Motorcard which was always my insurance policy in the event of a roadside breakdown. When we experienced a breakdown earlier this month, it took two hours of exceptionally frustrating calls, only to discover that the card had been cancelled. A tow in cost R1600...Very unimpressive service.