JJ
Jacques J
1 reviews | Active since Nov 2014
24 Feb 2016, 06:03
POOR POOR POOR Service
Hi<br> <br> This is to everyone trying to get a discovery card, pre-pair yourself for the slowest and worst turn around time ever!! three weeks for them to then decline you on an amount they suggested ***? and then when you call them you get transferred 10 times to someone who just transfers you again, is there any body that actually knows whats happening there? I mean your so quick to sell a product but then your service level is Pathetic.
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Replies (1)Discovery Bank's replyOfficial
24 Feb 2016, 09:28Hello JJordaan69,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Bank's reply24 Feb 2016, 09:28
Official
Hello JJordaan69,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for the delay in finalising this matter.
Thank you for kind patience and understanding.
Your reference number is - ***.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
