SO
Sandro O

1 reviews | Active since Nov 2018

30 Oct 2022, 19:21

Poor, poor, poor

Discovery's ***** division is a joke. I was conned out of R20 000 by someone who used Discovery's banking details, their payment details. That was a year ago. I sent them emails after emails but did not get 1 response. Today I learnt the same guy did the exact same thing to someone else, using the same Discovery banking details. Why is there a ***** alert, why is there a ***** division. We are going to take our grievances to the son and hopefully expose the lack of response from a company that's so big. We gonna show their clients how little they care about their security. This is utterly ridiculous . Sandro Allan Oranzie. ***

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Replies (1)
Discovery Bank
Discovery Bank's reply31 Oct 2022, 07:03
Official
Hi Sandro 

Thanks for reaching out to us. 

When you experience a ********** action such as a ****, the best practice is to contact your banks ***** department. 

As banks have an interbank relationship, they will contact our ***** team and we will initiate a block on the account which has been flagged for *****. 

This ***** lock will remain in place in place until the matter is resolved. 

Regards 
Girshwin