NVDM
Nardo Van Der Merwe

1 reviews | Active since Jul 2013

14 Nov 2025, 17:04

Poor Guidance and Support

Good Day I have been trying for months several times to get a credit card with minimum credit in order to get the Apple Watch through Discovery Vitality, But every time I get declined and recently I app**** for resolving credit then got approved for R20k which I don't really want as it is not going to help me with Vitality and to obtain the watch. I selected incorrectly on my side before submitting the application. I have increased my salary substantially but still got declined and I'm sure that I get a good salary in order to ensure my accounts is paid. I also have external investments to proof that I can afford the Credit card but still get declined. I'm also a private banking client through Absa with and a proven track record that my accounts is managed and paid. But cant get a R15000 credit card. I wish Vitality had another option because if it wasn't for the watch feature I wouldn't have worried to even go through all this effort with no guidance or help from them.

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Replies (1)
Discovery Bank
Discovery Bank's reply14 Nov 2025, 17:21
Official
Hi Leonard Van Der Merwe,

This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.

We will return with feedback as soon as possible.

Kind regards,
Tyrone