ZH
Zunaid H
1 reviews | Active since Jul 2019
24 Feb 2021, 13:22
Poor Discovery Bank Service
I have called Discovery bank a number of times (at times, the service consultant dropped the call and did not other to call back or message me) to review my statements and query interest charges on debit balances. I requested an audit on my statements, but I have not received any feedback form Discovery bank.
I had spent a few hours (and numerous calls) trying to get detail on why interest charges were on my account when I did action interest bearing transactions.
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Replies (1)
Discovery Bank's replyOfficial
24 Feb 2021, 14:46Hi, Zunaid
Sorry to hear about your experience with Discovery Bank, we have looked into our call records with your ID Number and we see that interest charged inquiry was explained to you, that budget facility transactions from your iphone as well as paying after your monthly payment due date, of which the interest bearing transaction and the collections have send you a message because debit order keeps bouncing on the account that you gave us on your mandate when you signed up for a credit card.
Lebohang
Sorry to hear about your experience with Discovery Bank, we have looked into our call records with your ID Number and we see that interest charged inquiry was explained to you, that budget facility transactions from your iphone as well as paying after your monthly payment due date, of which the interest bearing transaction and the collections have send you a message because debit order keeps bouncing on the account that you gave us on your mandate when you signed up for a credit card.
Lebohang
Discovery Bank's reply24 Feb 2021, 14:46
Official
Hi, Zunaid
Sorry to hear about your experience with Discovery Bank, we have looked into our call records with your ID Number and we see that interest charged inquiry was explained to you, that budget facility transactions from your iphone as well as paying after your monthly payment due date, of which the interest bearing transaction and the collections have send you a message because debit order keeps bouncing on the account that you gave us on your mandate when you signed up for a credit card.
Lebohang
Sorry to hear about your experience with Discovery Bank, we have looked into our call records with your ID Number and we see that interest charged inquiry was explained to you, that budget facility transactions from your iphone as well as paying after your monthly payment due date, of which the interest bearing transaction and the collections have send you a message because debit order keeps bouncing on the account that you gave us on your mandate when you signed up for a credit card.
Lebohang