1 reviews | Active since Apr 2019
Poor decision moving my USD to Discovery.
I tried to book or generate a ticket for a lounge, I cannot, despite spending 41k over November and December I haven't spent enough money to qualify according to these people who enjoy ripping people off. I cannot gain points to play for discovery because I am saving too but you don't get squat for saving. They forex card doesn't count as a Lounge key which is why I went for it. As FNB you get 10 free lounge visits a year, without having to generate a ticket or having to spend a certain amount of money. Discovery's Forex account is a joke, also they don't take foreign income into consideration. I regret leaving FNB's forex account and I think I will head back. I cant deal with this backwards thinking bank. Also with their emirates and partnered flight tickets, you get it cheaper online without going through FNB. Other 3rd party apps give it to you cheaper. e.g Got cheaper flights on another app than I did going through discovery. So not really saving much, feels like the marketing and information isn't as true as it comes across.
Gutted about this as I thought they were a good bank. The health section/insurance sections are great but I feel if you not linking bank with those 2 you losing, the banking sections just makes things look great but they arent.
We are sorry you feel this way about our Lounge access requirements, and overall bank benefits. Please do remember that we are the first behavioral bank, and our rewards system will be different from traditional banks.
Please do keep an eye out on our website on how our benefits work for more insight.
Kind regards,
Nosisa
We are sorry you feel this way about our Lounge access requirements, and overall bank benefits. Please do remember that we are the first behavioral bank, and our rewards system will be different from traditional banks.
Please do keep an eye out on our website on how our benefits work for more insight.
Kind regards,
Nosisa
