LS
Lorinda S

1 reviews | Active since Mar 2017

08 Jul 2019, 06:35

Poor Debit Order system!

Discovery did a mistake last month and promise of wie't happen again. Then you did it again! Try to deduct premy that is already verby paid.! Your debiteure order system is clear not working. You make my credit record look bad. It weens Discovery do not know what they are doing!

0
Replies (1)
Discovery Bank
Discovery Bank's reply08 Jul 2019, 09:28
Official
Hi Lorinda

Please accept humblest apologise for any inconvenience caused in this regard. Your payment was due 1 July 2019 however, as this was on a Monday, we submitted the NAEDO instruction on 28 June 2019.

We can confirm that your payment of R5 000 was successfully recieved on 29 June 2019.

Once again, we do humbly apologise for the inconvenience.

Kind regards 

Best regards,