MA
Mark A
1 reviews | Active since Feb 2018
02 Apr 2024, 10:11
Poor Customer Service.
Digital banking platform but when you get stuck on the profile due to incorrect ID numbers then nobody can help you resolve the issue. 10 different consultants and no resolution.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
02 Apr 2024, 10:36Hi Mark
Thank you for reaching out to us.
I have reviewed your profile, and I do see that your ID number has been update as per request.
Are you still receiving the same error as prior to the request?
Regards,
Mpho
Thank you for reaching out to us.
I have reviewed your profile, and I do see that your ID number has been update as per request.
Are you still receiving the same error as prior to the request?
Regards,
Mpho
Discovery Bank's reply02 Apr 2024, 10:36
Official
Hi Mark
Thank you for reaching out to us.
I have reviewed your profile, and I do see that your ID number has been update as per request.
Are you still receiving the same error as prior to the request?
Regards,
Mpho
Thank you for reaching out to us.
I have reviewed your profile, and I do see that your ID number has been update as per request.
Are you still receiving the same error as prior to the request?
Regards,
Mpho
MA
Mark A's updateReviewer Update
02 Apr 2024, 11:02Despite numerous attempts I still cannot access my account. This account has been dormant for over two years. Numerous nasty sms are sent to me a day telling me that I will be handed over. But no resolution to my problem.
MA
Mark A's update02 Apr 2024, 11:02
Reviewer Update
Despite numerous attempts I still cannot access my account. This account has been dormant for over two years. Numerous nasty sms are sent to me a day telling me that I will be handed over. But no resolution to my problem.