CE
Chris E

1 reviews | Active since Feb 2010

01 Dec 2021, 13:00

Poor Customer Service

I opened a transaction account earlier this year. In November I've upgraded to the full banking suite. now my transaction account doesn't work I'm battling to make payments and Discovery Bank call Centre and WhatsApp chat function is completely inefficient, there is no option for them to call you back

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Replies (1)
Discovery Bank
Discovery Bank's reply02 Dec 2021, 12:34
Official
Hi, Chris

We sincerely apologies for your recent experience with Discovery Bank, Please advise what error message are you getting when trying to use your account?

Regards,
Lebohang